xbeji Terms & Conditions

Eligibility & Account Registration

2.1 Age Requirement

Anyone applying to use the xbeji platform must be at least 21 (twenty-one) years of age. Opening an account for a minor is strictly prohibited. If an age verification irregularity is found, the account will be closed immediately and the associated balance may be forfeited.

2.2 Registration Conditions

When creating an account, you must meet the following conditions:

• You must provide accurate and complete personal information — including name, address, date of birth, and contact details.
• Each person may open only one account; multiple accounts are strictly prohibited.
• An account may only be created for your own personal use — operating an account on behalf of a third party is not permitted.
• The payment method used at registration must belong to the account holder.

2.3 Identity Verification (KYC)

xbeji reserves the right to verify a user's identity at any time. A national ID card, passport, or birth certificate may be requested for verification. Withdrawals may be temporarily suspended until the KYC process is completed.

Deposits & Withdrawals

4.1 Deposits

The following payment methods available in Bangladesh may be used to deposit funds on the xbeji platform:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks

When making a deposit, ensure you are using your own payment account. Deposits from third-party accounts are not accepted and such transactions will be cancelled. xbeji does not charge any processing fee on deposits, though your payment provider's own charges may apply.

4.2 Withdrawals

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals will only be processed using the same method used for the deposit.
• Withdrawals are typically completed within 5 to 30 minutes.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals may be delayed if KYC verification has not been completed.

4.3 Transaction Verification

xbeji monitors all financial transactions and reserves the right to suspend transactions where suspicious activity is detected. xbeji follows internationally recognised standards for anti-money laundering.

Gaming Rules

6.1 Game Operation

All games available on the xbeji platform are operated by third-party game developers. These games are designed to run fairly and transparently. Game outcomes are determined through Random Number Generator (RNG) technology.

6.2 Technical Issues

If a game or connection is interrupted for any reason, the last confirmed result recorded on xbeji's servers will be considered final. Bets on games that were not properly completed due to a technical error may be refunded. However, xbeji is not responsible for issues caused by the user's own internet connection.

6.3 Bet Limits

Each game has a set maximum and minimum bet limit, displayed in the game lobby. Additional bet limits may apply when using a bonus balance. xbeji reserves the right to change bet limits at any time.

6.4 Software Use Conditions

Users may not use any automated software, bots, scripts, or other methods on the xbeji platform that disrupt the normal operation of a game or provide an unfair advantage. If such activity is detected, the account will be closed immediately.

Privacy & Data Protection

8.1 Data Collection & Use

xbeji collects users' personal information for the purposes of providing services, verifying identity, and ensuring security. We protect your information using SSL encryption technology. To learn more about how we manage your data, see our Privacy Policy.

8.2 Sharing Data with Third Parties

xbeji does not sell user data to third parties for commercial purposes. However, limited data may be shared with game providers, payment processors, or as required by legal obligations.

8.3 Cookie Policy

xbeji uses cookies to improve the user experience on the website. By using the platform, you consent to the use of cookies. Cookies can be managed through your browser settings, though doing so may limit some features.

Dispute Resolution

10.1 Filing a Complaint

If you have a dispute or complaint, please contact our support team first. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week. Use live chat or email us at [email protected] to get in touch.

10.2 Process

Upon receiving a complaint, xbeji will review it within a reasonable time and inform the user of the outcome. In the event of a dispute regarding the result of any game, xbeji server logs will be considered as final evidence.

10.3 Final Decision

Decisions made by xbeji will be considered final. If a dispute cannot be resolved through mutual discussion between both parties, action will be taken in accordance with applicable law.

Amendment & Termination

12.1 Right to Amend

xbeji reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notice on the platform.

12.2 Effective Date

Any changes to the terms and conditions will take effect from the date they are published. Continued use of the platform after any changes will be understood as your acceptance of the new terms and conditions. If you do not agree to changes in the terms and conditions, you have the option to close your account.

12.3 Termination of Relationship

The relationship between the user and xbeji under these terms and conditions may be terminated by either party. All applicable legal obligations will remain in effect after termination. After an account is closed, the opportunity to withdraw any valid balance will be available for a specified period.