xbeji's commitment to responsible gaming
Gaming is for fun — not stress. Your safety and mental well-being are the top priority at xbeji.
Why is responsible gaming important?
Online gaming is an entertainment activity. It stays enjoyable only when you play consciously and within your means. xbeji believes every player should know their limits and never treat gaming as a livelihood or a solution to financial problems.
Whenever you play on our platform, we want you to remain in full control. xbeji provides multiple protective tools to help you keep gaming as entertainment. From setting deposit limits to complete self-exclusion — we respect your decisions.
Responsible gaming is not just about protecting yourself — it is also about building a healthy mindset. Before each session, ask yourself: is this for fun, or to relieve stress? If it is for fun, go ahead — but always stay within a pre-set budget.
Important: Access to and gaming on the xbeji platform is strictly for those aged 21 and above. Minors are completely prohibited from opening an account.
Our protective tools
What xbeji provides to keep your gaming experience safe and controlled.
Set deposit limits
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and increasing it requires additional verification.
Time-out feature
If you feel you need a short break, activate a time-out of 24 hours up to 30 days. During this period you will not be able to log into your account or place any bets.
Self-exclusion
If you need a longer break, choose self-exclusion. From a minimum of 6 months to a permanent break — set the duration that suits you.
Set bet limits
Set in advance how much you can wager within a given period. This prevents you from going beyond your budget.
21+ age verification
Age verification is mandatory when creating an account. xbeji ensures that no minor can access the platform.
24/7 support team
Our Bengali-speaking support team is available around the clock for any gaming-related concerns. Contact us via live chat or email.
Warning signs of problematic gaming
If any of the signs below appear in you, pause and seek support. These are not signs of weakness — they are the first step toward taking care of yourself.
Gaming problems can affect anyone, at any age, from any background. Taking the right steps at the right time is the key to keeping the situation under control.
- Feeling the urge to play beyond your budget or placing larger bets to chase losses.
- Hiding your gaming habits from family or friends, or lying about them.
- Feeling restless, irritable, or anxious when not gaming.
- Spending long periods gaming while neglecting work, studies, or family responsibilities.
- Taking on debt or spending savings to cover gaming costs.
- Trying many times to stop gaming but failing.
- Using gaming as a way to escape stress or depression.
Stay in control, enjoy more
Details on how to use the responsible gaming tools at xbeji.
Set time limits
Set a daily session time limit from your account settings. When the set time is up, the platform will automatically notify you. This ensures gaming does not interfere with your daily life.
Deposit limits and reality checks
Your total monthly deposit amount is shown each time you make a deposit. This keeps you aware at all times. This limit applies to deposits made via bKash, Nagad, Rocket, Upay, or bank transfer.
Self-exclusion process
To activate self-exclusion, contact our support team via live chat or email us at [email protected]. Your request will be processed promptly. No promotional emails will be sent during the exclusion period.
Review your gaming history
You can view your complete gaming and financial history from your account at any time. Transparent information on how much time and money you have spent is always available to you.
How to get support
If you have any concerns about gaming, the xbeji support team is always here for you.
Contact us
For any questions about responsible gaming, changing deposit limits, or self-exclusion requests — our support team is ready for all of it.
Remember: Professional mental health support is also highly effective in dealing with gaming problems. Talking to family and trusted people can be the first step.
Questions about responsible gaming
Common questions and their answers.
Play responsibly,
keep it enjoyable
Gaming at xbeji is a complete entertainment experience. Use all our protective tools, read the FAQ, and talk to us whenever you need.